Help center
Hey — let's talk.
Questions, bugs, feature requests, half-formed ideas — we read every email. Real humans, no chatbots, average response time under 24 hours.
Email us
For all questions, ideas, and general support. Direct line to a real person.
support@protokolapp.ca →
Report a bug
Found something broken? Include a screenshot + iOS version. Bugs jump the queue.
Send a bug report →
Request a feature
What would make Protokol indispensable for your stack? We're listening.
Send a request →
Want TestFlight access?
Protokol is currently in TestFlight beta. App Store launch is days away. If you want in early — drop your email on the homepage signup and we'll send you the invite link in the next batch.
Changelog
What's new.
What we've shipped, what's next, what's in TestFlight today.
Launch release
- ·430 compounds with full half-life, mechanism, and side-effect profiles
- ·281 protocol templates — start a proven stack in two taps
- ·72 bloodwork markers with sex-specific reference and optimal ranges
- ·PK Modeling — pharmacokinetic concentration curves for every compound
- ·Interaction Checker — curated compound-pair compatibility database
- ·Protokol Age — your biological age, calculated daily from real data
- ·Apple Health sync for steps, sleep, HRV, RHR, weight, workouts, more
- ·HR zone tracking + workout insights (Z1-Z4+ breakdown, training load)
- ·Nutrition tab with USDA food database integration
- ·15-type body composition tracking + progress photo comparison
Plus tier
- ·Multiple stack profiles (coach mode, family mode)
- ·Cycle correlation insights — what changed when, and what changed because
- ·Stack cost tracking + projections
- ·Doctor-visit PDF reports — bring your protocol to your clinician
- ·Custom protocol templates — save and share your own
- ·Apple Watch app for one-wrist pin logging
- ·Home screen widgets
Pro tier (AI features)
- ·AI correlation engine — patterns surface themselves from your data
- ·Bloodwork photo OCR — snap your lab report, get it parsed and tracked
- ·Food photo scanning — point camera, log meal with macros
- ·AI weekly summaries — what changed, what to look at next
- ·AI doctor-visit briefs — written for clinicians, not for you
- ·Android support
FAQ
Things people ask first.
Quick answers. For everything else, email support@protokolapp.ca.
What is Protokol?+
Protokol is an iOS app for tracking peptides, supplements, steroids, SARMs, GLP-1s, medications, vitamins, cycles, nutrition, bloodwork, body comp, sleep, workouts, and just about everything else that goes into running a serious health protocol. Built by people who actually run a stack — not a generic pill reminder.
Is Protokol actually free?+
Yes. Every feature is free at launch — including the headline ones (PK Modeling, Interaction Checker, Protokol Age, 72 bloodwork markers, 281 templates, 430-compound library). Future Plus and Pro tiers will be paid, but the core tracker stays free, forever.
What's the catch?+
Honestly — no catch on tracking. AI features cost real per-query money on the backend, so we'll charge for those when they ship. Everything other apps put behind a $9.99/month paywall, we just decided not to.
Is it on the App Store yet?+
We're in TestFlight beta right now and submitting to the App Store this week. If you want early access, drop your email on the homepage signup form and we'll send the TestFlight invite.
Android?+
iOS first. The app is built cross-platform — Android permissions and Health Connect support are already in the codebase — but we're shipping iOS first to nail the core experience. Android in 2026.
What can I actually track?+
Compounds (peptides, steroids, SARMs, supplements, vitamins, GLP-1s, medications), pin history with 8-site rotation, cycles, weight, body measurements (15 types), progress photos, sleep, water, fasting, workouts, blood pressure, HRV, VO2, bloodwork (72 markers), macros + nutrition, mood, journal entries, side effects.
How does PK Modeling work?+
We use a one-compartment Bateman pharmacokinetic model. You select a compound, the app auto-detects half-life from our library (or you override), and we plot the relative concentration curve over 3 days to 4 weeks. Every dose is plotted, so you can see how stacking weekly doses changes your steady-state concentration. It's a research tool, not medical advice — Bateman is a simplified model and doesn't account for individual metabolism.
Where does the interaction data come from?+
It's curated, not crowdsourced. We compiled it from peer-reviewed research, clinical pharmacology references, and established protocol guidance. Hundreds of compound pairs rated Compatible / Caution / Avoid with timing notes. It's a research aid — always talk to your doctor for personalized guidance.
Is Protokol Age scientifically valid?+
Protokol Age is a multi-factor biological age estimate that combines bloodwork markers, HRV, resting heart rate, sleep quality, body composition, and protocol adherence. It's not a clinically validated assay (like an epigenetic clock) — it's a directional metric showing how your daily inputs move your trajectory. Useful for tracking changes over time; not a diagnostic.
Does Protokol give medical advice?+
No. Protokol is a tracking tool, not a healthcare provider. It does not diagnose, treat, prescribe, or recommend specific compounds or doses. Always consult a qualified physician before starting, stopping, or changing any compound or protocol.
Does it integrate with Apple Health?+
Yes — read-only sync for steps, sleep, weight, heart rate, HRV, resting HR, VO2 max, blood oxygen, blood pressure, workouts, and more. You control which categories share. Weight and water can optionally write back if you grant permission.
Is my data private?+
Your protocol data is yours. We store it on Google Firestore (North American servers) so you can sync across devices, encrypted in transit and at rest. We don't sell it to advertisers, brokers, insurers, or pharma. You can export everything as JSON or permanently delete your account from inside the app at any time.
How do I export my data?+
More tab → Export Data. You'll get a full JSON export of your account — compounds, pin history, cycles, bloodwork, body comp, journals, everything. Save it anywhere or import into a spreadsheet.
How do I delete my account?+
Inside the app: More → Account & Sync → Delete Account. Account deletion is permanent and immediate. Cloud data is removed within 30 days, backups within 90 days. You can also email support@protokolapp.ca and we'll handle it for you.
What's a founding member?+
The first 1,000 people to install Protokol from the App Store. Founding members get: a permanent founding member badge, a direct line to the founder, votes on the product roadmap, and early TestFlight access to every new feature before public launch. See the Free page for full details.
How do I become one?+
Just install the app from the App Store before user #1,001. Position is tracked by install date. No purchase required.
Built by users, for users
Protokol is built by people who actually run a stack. If something doesn't work the way it should, we want to know — that's how we make it better. Direct line: support@protokolapp.ca. Real humans, no chatbots, 24-hour response time.